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Public Register of Complaints

>No/ Date Category of the complaint/signal sender Category of the defendant/person, against whom the file has been opened Type of of the defendant/person, against whom the file has been opened Affected rights Complaint type Complaint status
1610 21/03/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
1607 21/03/2025 individual Natural or legal persons subject to private law no information Consumer Rights - Fast loan companies Other under examination
1605 21/03/2025 individual No wrongdoer no information Right to good administration and good governance under examination
1603 21/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1601 21/03/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
1600 21/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1598 20/03/2025 individual Other Other Requests for Legislative Amendements Other under examination
1597 20/03/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies closed
1596 20/03/2025 individual Няма въведен текст! no information Consumer Rights - Fast loan companies under examination
1595 20/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other under examination
1594 20/03/2025 individual No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
1593 20/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Accrued penalties under examination
1591 20/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1590 20/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1589 20/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Accrued penalties under examination
1588 20/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1587 20/03/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
1586 20/03/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other under examination
1585 20/03/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Electricity supply Unilateral adjustment by companies of consumer accounts under examination
1584 20/03/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
1571 20/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered under examination
1562 19/03/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1561 19/03/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions under examination
1559 19/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Right of Access to Service under examination
1558 19/03/2025 individual No wrongdoer no information Right to Education Pre-school education under examination
1556 19/03/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
1555 19/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
1554 19/03/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
1552 19/03/2025 individual No wrongdoer no information Right to Health Care Quality of helth care under examination
1549 19/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1545 19/03/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
1543 19/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1542 19/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1541 19/03/2025 individual No wrongdoer no information Right to Education Pre-school education under examination
1540 19/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1539 19/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1538 19/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1537 19/03/2025 individual State authorities and their administration Independent bodies established by law, outside of the executive power branch, and their administrations Requests for Legislative Amendements indicating the normative act under examination
1536 18/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
1534 18/03/2025 individual State authorities and their administration Central bodies of the government and their administrations The right to a healthy and favorable environment Noise in the living environment under examination
1533 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1532 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1531 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1529 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1528 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1527 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1525 18/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Other closed
1521 18/03/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure closed
1520 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1519 18/03/2025 individual Natural or legal persons subject to private law Physical person The right to a healthy and favorable environment Stray animals and domestic dogs under examination
1518 18/03/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings under examination
1517 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1514 18/03/2025 legal entity No wrongdoer no information Right to Health Care Access to medicines and medical devices and dietary foods under examination
1513 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1512 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1510 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1509 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1508 18/03/2025 individual Other Other The right to a healthy and favorable environment Noise in the living environment under examination
1507 18/03/2025 individual State authorities and their administration Territorial bodies of the government and their administrations Right of People with Disabilities Healthcare and rehabilitation under examination
1506 18/03/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
1505 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1504 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1503 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1502 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1501 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1500 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1499 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1498 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1497 18/03/2025 individual Other Other Requests for Legislative Amendements indicating the normative act under examination
1494 18/03/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Other closed
1468 18/03/2025 individual No wrongdoer no information Social Rights Housing assistance closed
1462 17/03/2025 individual No wrongdoer no information Right of People with Disabilities Socio-economic protection under examination
1461 17/03/2025 individual No wrongdoer no information Right to good administration and good governance Legality closed
1456 17/03/2025 individual No wrongdoer no information Right to Education School education under examination
1452 17/03/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
1451 17/03/2025 individual Judicial system authorities and their administration Judicial system authority Request for an interpretative decision indicating the issue in dispute under examination
1448 17/03/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Poor quality of the services delivered closed
1436 16/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Unsolicited inclusion of services closed
1435 16/03/2025 individual State authorities and their administration no information Right of People with Disabilities Socio-economic protection closed
1433 15/03/2025 individual State authorities and their administration no information Right of People with Disabilities Social Services and Individual Mobility under examination
1428 14/03/2025 individual Lacal authorities and their administration Municipal administration The right to a healthy and favorable environment Stray animals and domestic dogs under examination
1427 14/03/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor rights and employment under examination
1426 14/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered closed
1423 14/03/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
1422 14/03/2025 individual No wrongdoer no information Right to protection from discrimination and hate speech Discrimination under examination
1420 14/03/2025 individual No wrongdoer no information Social Rights Social Protection under examination
1416 14/03/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
1415 13/03/2025 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
1413 13/03/2025 individual Lacal authorities and their administration no information Consumer Rights - Garbage collection Poor quality of the services delivered closed
1412 13/03/2025 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
1409 13/03/2025 individual No wrongdoer no information Social Rights - labor rights and employment Other under examination
1408 13/03/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes under examination
1406 13/03/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
1404 13/03/2025 individual Natural or legal persons subject to private law Physical person Consumer Rights - Phones and communication supply Other closed
1403 13/03/2025 individual State authorities and their administration Central bodies of the government and their administrations The right to a healthy and favorable environment Noise in the living environment under examination
1402 13/03/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
1399 13/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Price increase closed
1396 13/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Internet and TV supply Payment for unused services closed
1390 12/03/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1389 12/03/2025 individual No wrongdoer no information Right to Health Care Quality of helth care closed
1386 12/03/2025 individual No wrongdoer no information Right to good administration and good governance Legality closed
1385 12/03/2025 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
1380 12/03/2025 individual No wrongdoer no information Right to Education Pre-school education under examination
1376 12/03/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
1375 12/03/2025 individual Persons entrusted with the provision of public services no information Right to Education High Education closed
1374 12/03/2025 individual No wrongdoer no information Request for an interpretative decision indicating the issue in dispute closed
1373 12/03/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
1370 11/03/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
1362 11/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
1358 11/03/2025 individual State authorities and their administration no information Request for an interpretative decision indicating the issue in dispute under examination
1355 11/03/2025 individual Natural or legal persons subject to private law Physical person Other Human rights Other closed
1354 11/03/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
1351 11/03/2025 individual Other Other The right to a healthy and favorable environment Other under examination
1349 11/03/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Poor quality of the services delivered closed
1347 11/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Water supply Poor quality of the services delivered closed
1345 11/03/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
1344 11/03/2025 individual No wrongdoer no information Consumer Rights - Electricity supply Other closed
1342 10/03/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
1341 10/03/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
1338 10/03/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
1336 10/03/2025 individual No wrongdoer no information Social Rights - social security and compensations Pensions closed
1333 10/03/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
1320 10/03/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Other closed
1318 10/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Price increase closed
1314 09/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Payment for unused services closed
1313 08/03/2025 individual Lacal authorities and their administration no information Consumer Rights - Water supply Right of Access to Service closed
1311 07/03/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
1307 07/03/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
1303 07/03/2025 individual Lacal authorities and their administration Municipal administration Right to good administration and good governance Violation of legal requirements and non-fulfillment of obligations by state authorities closed
1301 07/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Other closed
1300 07/03/2025 individual No wrongdoer no information Right to Health Care closed
1297 07/03/2025 individual No wrongdoer no information Access to Justice Other closed
1296 07/03/2025 individual No wrongdoer no information Social Rights - social security and compensations Unemployment closed
1293 07/03/2025 individual Persons entrusted with the provision of public services no information Consumer Rights - Water supply Unfair distribution of "common consumption" expenditure closed
1289 06/03/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
1285 06/03/2025 individual No wrongdoer no information Right to Health Care Access to information closed
1280 06/03/2025 individual No wrongdoer no information Social Rights - labor rights and employment Labor disputes closed
1279 06/03/2025 individual State authorities and their administration no information Right of People with Disabilities Healthcare and rehabilitation under examination
1278 06/03/2025 individual No wrongdoer no information Social Rights - social security and compensations Other closed
1276 06/03/2025 individual Other Other Other Human rights Other closed
1274 06/03/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
1273 06/03/2025 individual No wrongdoer no information Right to Health Care Medical Expertise under examination
1272 06/03/2025 individual No wrongdoer no information Access to Justice Other closed
1271 06/03/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Right of People with Disabilities Healthcare and rehabilitation under examination
1270 06/03/2025 individual Persons entrusted with the provision of public services no information Right to Education School education under examination
1269 06/03/2025 individual No wrongdoer no information Access to Justice Protection of citizens in enforcement proceedings closed
1268 06/03/2025 individual No wrongdoer no information Right of People with Disabilities Healthcare and rehabilitation under examination
1267 06/03/2025 individual Persons entrusted with the provision of public services Organisation entrusted with the provision of public services Consumer Rights - Phones and communication supply Price increase closed
1266 06/03/2025 individual Natural or legal persons subject to private law Physical person Other Human rights Other under examination
1262 05/03/2025 individual Persons entrusted with the provision of public services Person entrusted with the fulfilment of public functions Access to Justice Protection of citizens in enforcement proceedings closed
OMBUDSMAN'S RECEPTION-ROOM
  • address: 22 George Washington str.,
    1202, Sofia
  • phone: (+359 2) 810 6955; fax: (+359 2) 810 6963
  • e-mail: priemna@ombudsman.bg
PRESS CENTER OF THE OMBUDSMAN
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