Public Register of Complaints

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>No/ Date	Category of the complaint/signal sender	Category of the defendant/person, against whom the file has been opened	Type of of the defendant/person, against whom the file has been opened	Affected rights	Complaint type	Complaint status
5714 20/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to check consumption	under examination
5711 20/04/2026	individual	No wrongdoer	no information	Consumer rights – mail delivery services	Poor quality of the services delivered	under examination
5695 20/04/2026	individual	Other	Other	Access to Justice	Protection of citizens in enforcement proceedings	under examination
5692 20/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply		under examination
5687 20/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Socio-economic protection	registereg
5680 20/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Socio-economic protection	registereg
5677 20/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5674 20/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	under examination
5670 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5660 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
5656 20/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right of Access to Service	under examination
5655 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Phones and communication supply		under examination
5654 20/04/2026	individual	No wrongdoer	no information	Consumer Rights - Garbage collection		under examination
5653 20/04/2026	individual	Other	Other	Right of People with Disabilities	Civil and Political Rights	under examination
5652 20/04/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Other	under examination
5651 19/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5650 19/04/2026	individual	Other	Other	Request for referral to the Constitutional Court	indicating the normative act	under examination
5641 19/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies	Right to pay for a service actually used	under examination
5638 18/04/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right of People with Disabilities	Social Services and Individual Mobility	under examination
5637 18/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
5635 18/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5631 18/04/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
5630 18/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance	Reasonable time for consideration and answer to a problem	under examination
5629 17/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Delayed payment of due compensation	under examination
5628 17/04/2026	individual	Няма въведен текст!	no information	Consumer Rights - Bank services	Payment for unused services	closed
5626 17/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Price increase	under examination
5625 17/04/2026	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
5624 17/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
5623 17/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Consumer Rights - Phones and communication supply	Other	under examination
5622 17/04/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right to good administration and good governance	Reasonable time for consideration and answer to a problem	under examination
5621 17/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
5619 17/04/2026	individual	State authorities and their administration	no information	Civil and Political Rights	Other	under examination
5618 17/04/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		under examination
5617 17/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Payment for unused services	under examination
5616 17/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	under examination
5615 17/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5614 17/04/2026	individual	No wrongdoer	no information	Consumer Rights – Debt collection companies		closed
5613 17/04/2026	legal entity	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5612 17/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
5611 17/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Price increase	under examination
5610 17/04/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
5609 17/04/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
5607 17/04/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Consumer Rights - Electricity supply	Other	under examination
5606 17/04/2026	individual	No wrongdoer	no information	Consumer Rights - other	Other	under examination
5605 17/04/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
5603 17/04/2026	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
5602 17/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Other	under examination
5601 17/04/2026	individual	State authorities and their administration	Territorial bodies of the government and their administrations	Right to good administration and good governance	Protection of personal data	under examination
5600 17/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
5598 17/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Poor quality of the services delivered	under examination
5597 17/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
5596 17/04/2026	individual	No wrongdoer	no information	Right to Health Care	Other	under examination
5594 17/04/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
5592 17/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Other	under examination
5590 17/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	under examination
5587 17/04/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
5584 16/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Insurance Companies	Increase in fees	under examination
5583 16/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Insurance Companies	Increase in fees	under examination
5580 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5579 16/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
5578 16/04/2026	legal entity	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Internet and TV supply	Payment for unused services	under examination
5576 16/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	closed
5574 16/04/2026	individual	Persons entrusted with the provision of public services	Person entrusted with the fulfilment of public functions	Access to Justice	Protection of citizens in enforcement proceedings	under examination
5571 16/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5570 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5569 16/04/2026	individual	No wrongdoer	no information	Right to Education	High Education	under examination
5568 16/04/2026	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
5567 16/04/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
5566 16/04/2026	legal entity	No wrongdoer	no information	Right to Health Care	Other	under examination
5564 16/04/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	closed
5563 16/04/2026	individual	No wrongdoer	no information	Right to Health Care	Access to Helth Care	under examination
5562 16/04/2026	individual	No wrongdoer	information insufficient to determine the wrondoer	Civil and Political Rights	Other	under examination
5560 16/04/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Pensions	closed
5559 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
5558 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5554 16/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Remuneration and benefits	under examination
5553 16/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
5552 16/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
5550 16/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Water supply	Right to real measurement and reporting	under examination
5549 16/04/2026	individual	No wrongdoer	no information	Right to Health Care	Access to medicines and medical devices and dietary foods	under examination
5548 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5546 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5545 16/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5544 16/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Socio-economic protection	under examination
5542 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
5539 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5538 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5537 16/04/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
5536 16/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply	Other	under examination
5535 15/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Heating supply	Poor quality of the services delivered	under examination
5531 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		closed
5529 15/04/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
5527 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5526 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5524 15/04/2026	individual	No wrongdoer	no information	Right to Health Care	Health insurance rights	under examination
5523 15/04/2026	individual	Other	Other	Right of People with Disabilities	Civil and Political Rights	under examination
5520 15/04/2026	individual	No wrongdoer	no information	Right of People with Disabilities	Healthcare and rehabilitation	under examination
5519 15/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5515 15/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	under examination
5512 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Heating supply	Right to real measurement and reporting	under examination
5510 15/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5508 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Fast loan companies		closed
5507 15/04/2026	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
5506 15/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
5505 15/04/2026	individual	Natural or legal persons subject to private law	Physical person	Consumer Rights - Phones and communication supply	Other	closed
5504 15/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
5503 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5502 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5501 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
5500 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Transport		under examination
5499 15/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Right to real measurement and reporting	under examination
5498 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
5497 15/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
5496 15/04/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
5495 15/04/2026	individual	No wrongdoer	no information	Social Rights	Social Protection	under examination
5493 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination
5492 15/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5491 15/04/2026	individual	No wrongdoer	no information	Consumer Rights - other	Payment for unused services	closed
5490 14/04/2026	individual	No wrongdoer	no information	Consumer Rights - Water supply	Unfair distribution of "common consumption" expenditure	under examination
5487 14/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Payment for unused services	closed
5486 14/04/2026	individual	Natural or legal persons subject to private law	Legal entity	Other Human rights	Other	under examination
5484 14/04/2026	individual	No wrongdoer	no information	Consumer Rights - Phones and communication supply	Other	under examination
5481 14/04/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
5480 14/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor rights - others	closed
5479 14/04/2026	individual	Lacal authorities and their administration	Mayor	The right to a healthy and favorable environment	Noise in the living environment	under examination
5478 14/04/2026	individual	Other	Other	Right of People with Disabilities	Civil and Political Rights	under examination
5477 14/04/2026	individual	No wrongdoer	no information	Social Rights - social security and compensations	Maternity	closed
5475 14/04/2026	individual	Lacal authorities and their administration	no information	Right of People with Disabilities	Accessibility	under examination
5474 14/04/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
5473 14/04/2026	individual	No wrongdoer	no information	Consumer Rights - Bank services		under examination
5472 14/04/2026	individual	State authorities and their administration	Central bodies of the government and their administrations	Right of People with Disabilities	Social Services and Individual Mobility	under examination
5470 14/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Poor quality of the services delivered	under examination
5469 14/04/2026	individual	No wrongdoer	no information	Consumer Rights - Insurance Companies		under examination
5467 14/04/2026	individual	No wrongdoer	no information	Social Rights	Housing assistance	under examination
5466 14/04/2026	individual	Natural or legal persons subject to private law	Physical person	Other Human rights	Other	under examination
5465 14/04/2026	individual	No wrongdoer	no information	Social Rights - labor rights and employment	Labor disputes	closed
5464 14/04/2026	individual	No wrongdoer	no information	Right to good administration and good governance		under examination
5461 14/04/2026	individual	Other	Other	Access to Justice	Other	under examination
5455 14/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Unsolicited inclusion of services	closed
5454 14/04/2026	individual	No wrongdoer	no information	Right to Education	School education	under examination
5453 14/04/2026	individual	No wrongdoer	no information	Consumer Rights - other		under examination
5452 14/04/2026	individual	No wrongdoer	no information	Right to Health Care	Quality of helth care	under examination
5450 14/04/2026	legal entity	Other	Other	Right to protection from discrimination and hate speech	Discrimination	under examination
5448 14/04/2026	individual	Persons entrusted with the provision of public services	no information	Consumer Rights - Water supply	Poor quality of the services delivered	under examination
5447 14/04/2026	individual	Persons entrusted with the provision of public services	Organisation entrusted with the provision of public services	Consumer Rights - Phones and communication supply	Other	closed
5446 14/04/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
5445 14/04/2026	individual	Other	Other	Right of People with Disabilities	Civil and Political Rights	under examination
5444 14/04/2026	individual	No wrongdoer	no information	Right to Education	Pre-school education	under examination
5443 14/04/2026	individual	Judicial system authorities and their administration	Judicial system authority	Access to Justice	Right to a fair trial	under examination
5442 14/04/2026	individual	No wrongdoer	no information	Consumer Rights - Electricity supply		under examination

Public Register of Complaints

OMBUDSMAN'S RECEPTION-ROOM

PRESS CENTER OF THE OMBUDSMAN

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